Selecting potential suppliers
The Next Step
Once you have found a supplier that you feel comfortable working with, engage them even further before a final decision is made. Here supplier and customer workshops can be invaluable. The supplier will review your requirements with you and almost certainly extract further details of what you need and, potentially, identify missing requirements. They will be able to accurately relate your requirements to their system and identify areas where further benefits can be obtained. From this may come a formal functional requirements document that relates your documented user requirements to how they will be implemented. This can be a key document, particularly for regulated industries. These workshops also allow the supplier to create an accurate estimate for the time and cost to implement the system. Open discussion about costs, available budgets and required time scales can ensure that maximum benefit can be obtained within those constraints.