Customer Testimonials


Amway (Manufacturing)

“Matrix has met and exceeded our expectations"..."The post sales support has been awesome”.

View Case Study

Agrihealth (Veterinary)

“It was very important to us that the system was configurable and not customized – this makes it much easier to support & maintain.”

View Case Study

Westward Laboratories (Food/Beverage)

"Because of the excellent standard of staff training and the implementation of second to none real time traceability and the confidence that Matrix LIMS brings, not only is food safety assured for the public but the high reputation of Samworth Brothers and their products is ensured"

View Case Study

Nationwide Labs (Veterinary)

"The direct transfer of data into reports using veterinary standard VETXML (an industry-standard computer format for transferring veterinary related data and information) is really useful"

View Case Study

WMG - University of Warwick (Manufacturing)

"Matrix Gemini provides a centralized system for data tracking. We wanted to be able to track sample items, data, results, status etc., and now we can"

View Case Study

The Water Lab (Water/Enironmental)

"The Autoscribe Helpdesk is always open & is always very responsive. If the person taking the call can't answer our query we always get a call back within an hour from someone who can"

View Case Study

Guy's and St Thomas' Hospital (Biobank)

“The ability to do our own configuration when we want to is very important, and Autoscribe automatically provides support for all of our own configurations”

View Case Study

The Clatterbrige Cancer Centre (Biobank)

"The recording and auditing of every action associated with the samples is critical to our requirements"

View Case Study

Timber Products Inspection / Biomass Energy Lab (Materials/Mining)

"We are particularly impressed by the flexibility of the system and being able to change configurations ourselves"

View Case Study

Allied Technical Centre (Food/Beverage)

"Matrix is incredibly cost-effective, so we have never wanted to change"

View Case Study

St Johns County Utility Department (Water/Environmental)

"Autoscribe were one of few vendors who would link the LIMS into the WIMS... The system works well. We have only needed to use the Autoscribe Informatics tech support once and that turned out to be a minor issue that was easily resolved"

View Case Study

EMS, Inc. (Water/Environmental)

“Being a smaller laboratory doesn’t affect the support we get from Autoscribe. They readily configured Matrix Express for us"

View Case Study

Roy Castle Lung Cancer Foundation (Biobank)

"We now have a much improved method for booking in (biobank) samples. Booking in samples is much faster and simpler than the previous system".

View Case Study

Cavendish Nuclear (Nuclear)

“We are delighted with the support we have received from Autoscribe. We are ‘tweaking’ the system all the time. The future potential for the system is huge, we can develop it in the direction that suits us best”

View Case Study

Thornton & Ross (Pharmaceutical)

“We have had great assistance from the Autoscribe IT help desk. The Matrix Gemini Configuration Tools are easy to use”

View Case Study

BP Castrol (Petrochemical)

“We are a long-term satisfied customer. Autoscribe accommodates customer suggestions for new features in the LIMS”

View Case Study

Glatfelter (Manufacturing)

“It was a pleasure to work with Autoscribe to get the original design and implementation through in such a short time”

View Case Study

DM Scientific (Contract Laboratory)

“Autoscribe listened carefully to our needs during the implementation process. The system has worked without any problems since it first went live.”

View Case Study

Ernest Jackson (Manufacturing)

“A good system that can be used to generate KPI & highlight deficiencies in maintaining necessary training across the company”

View Case Study

Bidwell Training Center (Other)

“Matrix Express allows us to show how businesses use modern software methods to follow a sample from the cradle to the grave. LIMS connects it all together”

View Case Study