Case studies: Manufacturing

Remote Access to Laboratory Test Results Facilitate Product Development

Solution: LIMS


Amway 250Px

Amway's R&D Laboratory uses Matrix Gemini LIMS to support the development of nutrition and beauty products. The lab tests the botanical ingredients that go into nutrition and beauty products. Easy remote web access of test results across the globe was important for this multi-national Company.

With major companies having multiple manufacturing and research and development facilities both nationally and internationally, there is an increasing likelihood that laboratory test results will require a wide distribution. This can be true both for QA/QC and R&D purposes. Amway’s R&D laboratory in Ada, Michigan, USA, is making use of the Matrix Gemini LIMS (Laboratory Information Management System) for sample registration, sample tracking, resource allocation, result recording, and reporting. Easy remote access to test results is provided via Matrix Gemini’s built-in Web user interface.


  • System needs to handle a wide variety of testing
  • Must be flexible and future proof




  • Time saving
  • Improved efficiency
  • Better client relationships
  • Ease of searchability

“Matrix has met and exceeded our expectations"..."The post sales support has been awesome”.


Head-quartered in Ada, Michigan, USA, Amway manufactures a wide range of products for the nutrition, home, beauty, energy & sport markets. It conducts business through a number of affiliated companies in more than a hundred countries and territories. Founded in the 1950s, Amway has a strong history of scientific research and development with numerous laboratories worldwide. Amway’s Ada Based R&D laboratory undertakes bioassays for the testing of botanical ingredients for functionality to support nutrition and beauty product development. Samples for testing are supplied primarily from California and Asia.