Environmental & Water

Matrix Gemini LIMS Speeds Up Throughput in Water Testing


company: Culligan Water

solution: Matrix gemini LIMS

This case study describes how the introduction of Matrix Gemini LIMS at Culligan Water has streamlined sample processing time and increased sample throughput in their EPA accredited laboratory. With the challenge of replacing an old LIMS solution with manual processes, the new LIMS solution created big efficiency savings for the lab.

Culligan Water has been serving the water industry for more than 80 years. Now a world leader in its field, Culligan Water provides innovative water treatment solutions to domestic, commercial and industrial markets through its range of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery. Laboratory testing to provide an accurate analysis of a customer’s water quality is a key component of the company’s success, especially as many customers are using well water. Testing ensures that the optimum treatment solution can be recommended. The company’s well equipped laboratory, based in Rosemont, IL, was certified by the State of Illinois EPA to be compliant with National Environmental Laboratory Accreditation Program (NELAP), which is modeled after similar ISO standards.

Challenges

The Culligan laboratory is well equipped to carry out a wide variety of water quality tests, such as well water testing, total coliform and lead in water. Handling around 17,000 samples per year the need for laboratory efficiency is very important. Each sample undergoes multiple tests with customers often requesting turnaround times as short as 24 hours. Such a fast turnaround time is challenging in itself given that microbial testing can take that long. The laboratory had previously made use of a LIMS from LabVantage, but when support for this product ceased, a new system was required. One particular bottleneck using the old system that had been identified was that test request forms for each sample were being scanned and saved as a PDF, which was taking a lot of time. It was also important that the new system provided full sample tracking in order to meet NELAP requirements, as well as offering the flexibility to be able to manage any future change in laboratory practices and procedures.

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