Case studies: Manufacturing

Matrix Gemini Competency Module Keeps Healthcare Manufacturer's Training Needs On Track

Solution: LIMS

Ernest Jackson

When Ernest Jackson, the manufacturer of medicated confectionery and vitamin pastilles, wanted to monitor the training status of its 150+ staff it turned to Autoscribe Informatics.

The Competency module of the Matrix Gemini Quality Management Suite (part of the BIMS solution) provides instant access to employee training records to ensure the Company complies with its Environmental Health & Safety obligations.


  • Spreadsheets used to track training requirements and skills across two sites


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  • Aids the planning function by identifying gaps in training or retraining needs
  • Ensures staff have the required skills for their job

“A good system that can be used to generate KPI & highlight deficiencies in maintaining necessary training across the company”

Ernest Jackson

Ernest Jackson, a leading UK developer and manufacturer of medicated confectionery and vitamin pastilles, has adopted the Competency Tracker module from Autoscribe’s Matrix GeMatrix Geminimini Quality Management Suite as part of its Environmental Health & Safety resources. The Competency Tracker is used to monitor the training status and needs of its 150+ staff to ensure that everyone gets the right training at the right time.

Ernest Jackson, a member of the Mondelēz International group and with almost 200 years of experience and expertise, produces a wide range of well-known branded medicated confectionery and vitamin products. It also offers a comprehensive contract manufacturing service. The company has the capability to manufacture pastilles, sugar boilings and paste lozenges and package them in a number of ways. It holds a Pharmaceutical Good Manufacturing Practice professional certification (PGMP), an MHRA medicines license and is also BRC and ISO accredited.