Business Information Management Systems (BIMS)


Bims
Manage assets, control documentation, track issues and much more with our management systems

Running your laboratory as a business requires having to manage many different types of information efficiently. You will have to manage staff training and documents used in the laboratory as well as track issues, complaints and corrective action plans. Business Information Management Systems (BIMS) provides all this functionality, and more, allowing you to move from multiple spreadsheets and disparate systems to a single solution, either standalone or integrated into your LIMS. From managing assets and documentation to support ISO compliance through to allowing issues, problems and complaints to be logged and actioned, the Autoscribe Informatics BIMS suite provides the perfect framework.

Originally developed to support compliance requirements within laboratories (tracking staff competency, managing assets and inventory, and managing corrective action plans) BIMS is equally applicable across a wide range of industries. Read on to discover how BIMS can help you to manage business information and find out which solution would be best suited to the needs of your business.

BIMS Built for Your Business

Because our Business Information Management System has been used across multiple industries for multiple use cases, we have a range of out-of-the-box configurations that can be quickly adapted to suit your needs:

Matrix Quality Management Suite (QMS)

The Matrix Quality Management Suite (QMS) is one part of our Business Information Management System (BIMS) solution. It provides future proofing capabilities which can be adjusted to suit the needs of your business both now and further down the line. Within a laboratory environment QMS facilitates compliance with ISO/IEC 17025, including Document, Staff Competency and CAPA management. The software also helps facilitate compliance with ISO 9001 and ISO/TS 16949 for regulated companies. Features include:

  • Asset Management - Store information on company assets
  • Customer Feedback - Track feedback and register complaints and compliments
  • Document Management - Track and manage all your documents and oversee the circulation of corporate documentation
  • Audit planning - Systematically and objectively evaluate your compliance and uncover discrepancies in business operations to prepare for audits
  • Corrective and Preventive Action Management (CAPA) - Track corrective and preventative audit actions from initiation to closure
  • Competency Tracking - Match the competencies and strengths of staff to the specific needs of their role within your organization, and provide a structured approach to training needs

Matrix Support Management System (SMS)

Matrix Support Management System (SMS) will help you to manage business information and track support problems right through to resolution. Benefit from:

  • Accurate tracking of all customers
  • A full audit trail including timestamps and allocated personnel Automatic recording of call response and resolution times

Matrix Issue Tracker

Matrix Issue Tracker is designed to simplify the process of logging issues, problems and complaints. The system can be used for individual action lists, actions arising from meetings plus audit tracking including non-conformances. Other capabilities include:

  • Trend historical performance and monitor improvements
  • Generate checklists and worksheets from the system and define the managerial sign-off process
  • Store, report and select issue records for operational security
  • Track and manage the status of uncovered issues
  • Create screens and management reports specific to your needs
  • Built to correspond to ISO 9001 and ISO 9004 requirements

Benefits of BIMS

  • Formalize management, quality and human resources processes
  • Modules may be used standalone or integrated with the LIMS
  • Aids regulatory compliance by improving traceability and accountability
  • Increases efficiency through automation
  • Can automatically create a wide variety of management reports
  • Flexible graphical user interface makes training and adoption easy
  • Highly configurable, using graphical configuration tools; no need for custom/software coding Supports ISO/IEC 17025, ISO 9001, ISO/TS 16949 and ISO 9004 compliance

Stand Alone or Integrate with LIMS

Our BIMS modules may be easily modified to your exact needs using graphical configuration tools. No custom coding is required. The system stands apart from its competitors thanks to its flexibility and ease of use.

In addition to being available as a stand-alone system for general business applications, Autoscribe Informatics BIMS modules also integrate seamlessly into the Matrix Gemini LIMS, meaning that you can harness one single system to address all of your business needs.

Out-Of-The-Box Configurations

Quality Management Suite

Manage assets, documentation, customer feedback, track staff competency, corrective actions plans and much more.

Support Management System

Helps companies track support problems and manage them through to resolution.

Issue Tracker

Allows issues, problems, and/or complaints to be logged and actions assigned to yourself or to other people.

Looking for a BIMS?

If you have an upcoming BIMS project please phone or contact us.